You Can't Lose if the Customer Wins: Ten Steps to Service Success
Price: $10.00
Place Published: Stamford, CT
Publisher: Longmeadow Press
Date Published: 1990
Binding: quarter-cloth and paper boards
Condition: Very Good
ISBN: 0-681-41023-x
Book Id: 003143
Description
132 pages. Satisfy the customer; don't force the customer to modify her behavior. The author has had broad experience in marketing, consumer behavior, executive development and corporate strategy.
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Price: $10.00